
FAQ
Have any questions about your order or need assistance choosing the right product? Our support team is here to help — reach us anytime at contact@serenbeauty.store
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Are Seren Beauty products authentic?
Are Seren Beauty products authentic?
Yes. All our products are sourced directly from verified manufacturers and undergo strict quality control to ensure authenticity.
Are Seren Beauty products suitable for sensitive skin?
Are Seren Beauty products suitable for sensitive skin?
Most of our formulas are developed to be gentle and suitable for sensitive skin. We recommend checking the ingredient list and performing a patch test.
Are your products cruelty-free?
Are your products cruelty-free?
Yes. Seren Beauty does not test on animals and partners only with cruelty-free suppliers.
What if a product doesn’t work for me?
What if a product doesn’t work for me?
Our goal is to help you find the best fit for your skin. If you have concerns about your experience, please contact our support team for personalised assistance.
